Conference FAQs

DISABILITY ACCESS
If you require disability-specific facilities, please notify the conference secretariat by indicating this during the registration process.

DRESS
A smart casual dress code applies for all conference sessions and social functions.

INSURANCE
It is strongly recommended that delegates take out adequate medical, travel and personal insurance before travelling.

LIABILITY DISCLAIMER
In the event of industrial disruption or other unforeseen circumstances, the conference organisers accept no responsibility for loss of monies incurred by delegates.

NAME BADGES
The wearing of identification badges is mandatory and will be required for admission to all sessions and conference social functions.

NO SMOKING POLICY
Delegates should be aware that smoking is not allowed in public buildings and many hotels and restaurants throughout Australia, including the conference venue.

Event registration

How do I register for the conference?

To register please go to the conference registration page and complete a registration form.

Is an early bird discount available?

Early bird discounts are available for a limited time only. Please visit the conference registration page for details on current early bird discount offers.

Can I purchase my conference registration on the day of the conference?

Registration on the day of conference is subject to availability. Please contact the Conference Organiser to confirm availability. If space is available, payment on the day will be by credit card only.

Can I attend for only one day?

Day rates are available on our registration page. This day rate includes morning and afternoon tea and lunch at the conference venue. The day rate does not include tickets to social events, these can be purchased separately.

What is included in the cost of my registration?

The registration fee for participants includes admission to conference sessions, morning/afternoon tea and lunch at the conference venue. Please see the registration page for more details.

Where can I view my conference registration information?

To view your conference registration information please log in to the registration portal or refer to your conference registration email. If you have forgotten your log in or are unable to find your registration confirmation, please contact the Conference Organiser.

Can I get a refund if I cancel my registration?

Please refer to the conference cancellation and refund policy on the registration page. Cancellation fees may apply depending on the date of cancellation. All cancellations must be advised in writing to the Conference Organiser.

Conference accommodation

Can you help me book my accommodation for the conference?

A limited number of rooms have been reserved on behalf of the conference delegates. Please visit the accommodation page for hotel information and rates. To secure the conference accommodation rates bookings should be made when you complete your conference registration online. If you have already registered and would like to book accommodation, please email the Conference Organiser.

How do I know if my conference accommodation has been confirmed?

If you have requested conference accommodation, your accommodation will be listed and confirmed in your conference registration email.

How can I amend or cancel my conference accommodation?

Please contact the Conference Organiser to amend or cancel your conference accommodation. Cancellation fees will apply to cancellations made within 30 days of the conference dates. See the accommodation page for details.

Can I book accommodation outside of the selected booking/conference dates?

Yes, if you would like to request nights outside of the allotment, please input them into the additional nights field. The Conference Organiser will confirm any additional nights with the hotel and send you through an updated confirmation email.

Meals and dietary requirements

What meals will be provided at the conference?

At the conference morning/afternoon tea and lunch will be provided to conference delegates.

What beverages will be available?

Tea, coffee and water will be available throughout the day at the conference venue.

How do I advise my dietary and special requirements?

Please advise us of any special dietary requirements when completing your conference registration. Your dietary requirements can be viewed and updated in the registration portal.

Abstract submission

How do I submit an abstract for the conference?

For details on how to submit an abstract please see the abstract submission page.

When will I know if I have been accepted into the program?

Abstract authors will be notified by email of the outcome of their submission.

Visas

Who do I contact to apply for a visa to travel to Australia?

If you are planning to visit Australia to attend a business event such as a conference as a speaker, participant or attendee, (that is, you will not be working, performing, or being paid to contribute), you may be eligible for one of the following visas:

For further information about visa options, please visit the Department of Home Affairs’ website.
Please ensure that you check your visa requirements well in advance of your departure date.

To assist in obtaining any necessary visas that you may require, it is essential that you complete the online registration form and finalise payment in a timely manner. An official tax invoice and confirmation email will be issued to you which you will be able to submit with your visa application. Unfortunately, we are not able to issue a letter of invitation for this conference.

Dress code